Open Mon–Fri · 9–5 AEST · Parramatta, NSW
We’re an AI automation agency for Australian businesses. We design and deploy AI agents on GoHighLevel — conversational chat and phone agents that answer enquiries, qualify leads and book appointments 24 hours a day, 7 days a week. You wake up to qualified leads in your CRM, not missed calls.
Most service businesses lose enquiries after hours. A potential client visits at 9pm, has a question, and because nobody’s there — they go elsewhere. AI agents change that. As an AI automation agency, we build conversational AI that answers questions, gathers contact details, qualifies the enquiry and books the appointment — all on its own. Your team wakes up to qualified leads in the CRM, with the full transcript attached.
Trades, health clinics, professional services, real estate — anyone who relies on enquiries to drive revenue.
Have GoHighLevel but haven’t activated its AI. We build and train the AI agent inside your existing account.
Short answer: yes. A basic chatbot follows a fixed decision tree and gets stuck the moment a customer phrases things differently. An AI agent understands the question, holds a natural back-and-forth, and actually completes the task — qualifying the lead and booking the job. As an AI chatbot agency, we build the second kind, then connect it to your calendar and CRM so the conversation turns into a booking rather than a dead end.
Every component built and tested before going live — conversation flow, calendar integration, CRM pipeline and human escalation logic. Chat, SMS and phone, all working from one GoHighLevel account.
We script every scenario before building — normal enquiries, edge cases, escalation triggers.
Map your services, common questions, qualification criteria and what a “good lead” looks like.
Write the conversation flow — greeting, questions, FAQ answers, objection handling, booking.
Build the GoHighLevel AI agent, connect it to your calendar and CRM, and set up escalation paths.
Run through every scenario before live — normal enquiries, edge cases, handoff triggers.
Go live and monitor closely for 30 days, refining responses from real conversations.
An AI agent isn’t just a chatbot that says hello. Built properly, it does the repetitive front-desk work that eats your team’s day — so people only ever pick up the conversations that need a human. Here’s where Australian businesses put AI agents to work.
Replies to website and SMS questions instantly, day or night, in your brand voice.
Asks the right questions to sort serious buyers from browsers before your team gets involved.
Checks your calendar and locks in the booking — no back-and-forth, no double-handling.
An AI phone agent handles inbound calls, captures details and routes the urgent ones.
Turns 9pm visitors into recorded leads instead of missed opportunities.
Knows its limits and escalates to your team by SMS or email when a person is needed.
The same conversational AI can wear several hats. Most clients start with one job — usually after-hours capture or appointment booking — then expand once they see the leads landing in their CRM. Here’s each use case in plain English.
An AI chatbot sits on your site and answers questions the moment a visitor asks — in your brand voice, drawing on your real services and pricing. It keeps people engaged instead of letting them bounce to a competitor.
An AI voice agent answers inbound calls, understands what the caller needs, captures their details and either books them in or routes the urgent ones to a person. No more calls ringing out or going to voicemail.
Before your team spends a minute on a lead, the agent asks the questions that matter — budget, timeframe, location, job type — and scores the enquiry. Serious buyers rise to the top; tyre-kickers are filtered out.
When someone’s ready, the agent checks your live calendar and locks in the booking — no email tag, no double-handling. It writes the appointment to your Google or GoHighLevel calendar automatically.
Opening hours, pricing ranges, service areas, “do you cover my suburb?” — the agent handles the repetitive questions that flood your inbox, so your team only deals with the conversations that genuinely need them.
Most enquiries arrive when you’re closed. The agent works nights, weekends and public holidays — turning a 9pm visitor into a qualified, recorded lead in your CRM instead of a missed opportunity you never knew about.
Availability — your AI agent never sleeps and never calls in sick
Many conversations at once — no hold times, no missed chats
Every lead auto-captured with the full conversation transcript
Human escalation built in — the agent knows when to involve your team
All prices in AUD, ex-GST. GHL platform fees (~$97–$297/mo USD) billed separately by GoHighLevel.
+ $150/mo · ex-GST
+ $250/mo · ex-GST
+ $350/mo · ex-GST
[ Common questions ]
Everything you need to know — if your question isn’t here, just ask.
An AI automation agency designs, builds and manages AI agents that do real work for your business — answering enquiries, qualifying leads and booking appointments. WebGlobals is an AI automation agency based in Parramatta, NSW, building AI agents for Australian businesses on GoHighLevel.
AI agents for business are conversational AI assistants that talk to your customers by chat or phone — answering questions, capturing details, qualifying leads and booking appointments. Unlike a basic scripted chatbot, a well-built AI agent follows your qualification logic, knows when to escalate to a human, and logs every conversation in your CRM.
A GoHighLevel AI agent is a conversational AI built inside the GoHighLevel platform. It engages your website visitors or callers by chat or phone, answers their questions, qualifies them as leads, and books appointments automatically — 24 hours a day. As an AI chatbot agency, we build, train and maintain it for you.
Yes. We integrate the AI agent with your Google Calendar or GoHighLevel calendar. When a lead is ready to book, the agent checks your live availability and confirms the appointment automatically — no back-and-forth and no double bookings.
The agent is trained to recognise when a question falls outside its scope. In those cases it escalates — notifying your team by SMS or email, booking a callback, or routing to a live person. The full conversation transcript is captured in your GHL CRM so nothing is lost in the handoff.
Not necessarily — we can set up a GoHighLevel sub-account for you, or build inside your existing one. AI chat agents start from $1,500 setup plus $150/mo; phone agents from $2,500 setup plus $250/mo; a full chat-plus-phone suite from $3,500 setup plus $350/mo (all AUD, ex-GST). GoHighLevel platform fees are billed separately by GoHighLevel.
An AI agent for business is a conversational assistant that talks to your customers by chat or phone and completes a task on your behalf — answering an enquiry, qualifying the lead, and booking the appointment. Think of it as a tireless front-desk team member that works 24/7, follows your scripts exactly, and records every conversation in your CRM.
At WebGlobals, an AI chatbot starts from $1,500 setup plus $150/mo, a phone AI agent from $2,500 setup plus $250/mo, and a combined chat-plus-phone suite from $3,500 setup plus $350/mo — all AUD, ex-GST. Your GoHighLevel platform subscription is billed separately by GoHighLevel. Final pricing depends on how many conversation flows and integrations you need, so we confirm a fixed quote at the strategy call.
A standard chat agent is typically scripted, built and tested within a few weeks, depending on how quickly we can map your services and FAQs together. Phone agents take a little longer because of call-flow testing. After launch we monitor closely for 30 days, refining responses from real conversations before stepping back.
We tune the agent's tone to your brand — friendly and casual, or formal and precise, whichever fits how you talk to customers. It's trained on your real services, pricing and FAQs, so replies sound like your business rather than a generic bot. If a conversation needs a human touch, the agent hands over cleanly to your team. For broader CRM and workflow automation beyond conversations, see our business automations service.
Once the agent captures a lead, automation takes over — follow-ups, reminders, pipeline moves and CRM workflows that run without anyone lifting a finger.
An agent qualifies the leads you have. Lead generation fills the top of the funnel — paid ads, landing pages and a steady flow of new enquiries for it to work on.
Web design, SEO, e-commerce, social and more — see how every WebGlobals service fits together to help your Australian business grow online.
Book a free 30-minute call with our AI automation agency. We’ll map your enquiry flow and show you honestly what an AI agent would look like for your Australian business — no obligation.
No obligation. One business day turnaround.