Open Mon–Fri · 9–5 AEST · Parramatta, NSW
Your WordPress website is your business’s digital shopfront. A hacked site, a broken plugin or a slow page can cost you enquiries. Our WordPress maintenance services keep it backed up, secure, updated and fast — and there’s a team in Parramatta you can actually call.
WordPress runs a huge share of the web, which makes it a constant target. Left alone, it drifts — outdated plugins are a common cause of breaches, and uncompressed images and unconfigured caching slow pages to a crawl. Our WordPress maintenance services cover the lot: backups, updates, security hardening, uptime monitoring and speed — so you don’t have to think about it.
You built your website and now need someone to maintain it properly. You don’t want to deal with updates, backups or security alerts.
Digital agencies with WordPress clients needing a reliable backend maintenance partner, billed under your brand.
Every care plan covers the full maintenance cycle — backup, secure, update, monitor, report. Nothing falls through the cracks.
“Maintenance” can mean almost anything, so here’s the detail. Every item below is part of the care plan — there’s no separate menu of upsells for the basics. Higher tiers add depth (staging, advanced hardening, more support hours), but the core work is the same on every plan.
WordPress core, plugins and your theme are reviewed and updated on a regular cycle. On Standard and Premium we check compatibility first — and Premium tests in a staging copy — so an update is never the thing that takes your site offline.
Automated offsite backups run daily and are kept for at least 30 days. They’re stored away from your hosting, so even if the server fails, a clean copy is safe — and we keep a tested restore path so recovery is a quick job, not a scramble.
Your site is checked around the clock. If it goes down — or starts responding slowly — we’re alerted automatically and can act, often before you or your customers even notice anything is wrong.
Login protection, file-integrity checks, sensible permissions and a firewall layer (Wordfence and Cloudflare) make the site a harder target. Hardening is ongoing — as new threats appear, the defences get adjusted, not set-and-forget.
Regular scans look for malware, injected code and blacklist flags. If something is found, we clean it, restore from a known-good backup if needed, and close the gap that let it in. On a care plan, a clean-up is treated as a priority — not a queued ticket.
Caching, image compression, CSS/JS optimisation, lazy loading and a CDN are configured and tuned. We check performance against Core Web Vitals each month — with Largest Contentful Paint a key target — because a faster site converts better and ranks better. It pairs naturally with our SEO services.
Email support during business hours on every plan, with monthly hours on Standard and Premium for the small stuff — a text edit, an image swap, a quick fix. You talk to our team in Parramatta, not a ticket bot or an offshore queue.
Each month you get a short report: what was updated, the current security status, backup confirmation and speed scores. No jargon, no 40-page export — just a clear picture of what was done and how the site is tracking.
On Premium, a staging copy of your site lets us trial updates, plugins and changes safely before they go live. It’s the difference between “we think this update is fine” and “we’ve confirmed it on a copy of your exact site first”.
We connect, audit, secure, then run automatically — with a clear monthly report.
Connect securely, install monitoring tools, run an initial audit of current site health.
Harden login page, update outdated software, remove known vulnerabilities.
Daily backups and uptime monitoring run automatically from day one.
Review and apply updates — checking compatibility before applying to live site.
Clear monthly report — what was updated, security status, speed score.
A good care plan isn’t just backups. Our WordPress care plans bring updates, security, performance and WordPress support together under one monthly fee — so the whole site is looked after, not just one corner of it. Pick the plan that fits and we’ll handle the rest.
Daily offsite backups with a tested, one-click restore path if anything goes wrong.
Malware scanning, login protection and file-integrity checks to keep WordPress locked down.
Plugin, theme and core updates applied carefully — checked so an update never breaks your site.
Round-the-clock checks with instant alerts, so downtime is caught and actioned fast.
Caching, image compression and a CDN, tuned each month against Core Web Vitals.
A real team in Parramatta for the small changes and the questions — not an offshore queue.
An unmaintained WordPress site rarely fails on a schedule that suits you — it fails the week you’re busiest, or the night before a campaign goes out. Maintenance isn’t about ticking a box; it’s about removing the small risks that quietly stack up until one of them costs you real money, time or trust.
Outdated plugins and themes are one of the most common ways WordPress sites are compromised. A breach can mean defacement, spam, stolen customer data — and a Google “this site may be hacked” warning that scares away every visitor.
Outdated plugins and themes are one of the most common ways WordPress sites are compromised. A breach can mean defacement, spam, stolen customer data — and a Google “this site may be hacked” warning that scares away every visitor.
Plugins, themes and core need to stay in sync. Apply the wrong update at the wrong time with no backup and no staging, and you can be left with a white screen, a broken checkout, or a layout that’s fallen apart — with no quick way back.
Plenty of owners assume their host has a recent backup, then find it’s days old, incomplete, or stored on the same server that just failed. Without a tested offsite backup, “restore the site” can turn into “rebuild the site”.
Bloated plugins, uncompressed images and no caching make pages crawl. Visitors leave before they convert, and slow Core Web Vitals can drag your search rankings down with them — losing you leads you never even see.
If your site goes down and no one is watching, it can stay down for hours. Every hour offline is lost enquiries, lost sales and a knock to your credibility with anyone who tried to reach you and couldn’t.
Uptime monitoring — we know before you do if something goes down
Offsite backups, so a clean restore is always within reach
Starting investment per month, ex-GST, with no lock-in contract
Sydney-based team you can call — never offshored
All prices in AUD, ex-GST. No lock-in contracts — cancel with 30 days notice.
+ GST · no lock-in
+ GST · no lock-in
+ GST · no lock-in
We’d rather be upfront than have you sign up for the wrong thing. Here’s who gets the most from a care plan, and where the line sits on what a monthly plan covers versus what’s quoted as a separate project.
Need more than maintenance? We’re a full-service agency — see all WebGlobals services or just ask, and we’ll point you to the right team.
[ Common questions ]
Everything you need to know — if your question isn’t here, just ask.
Our WordPress maintenance services cover the full care cycle: daily offsite backups, weekly plugin, theme and core updates, security scanning and hardening, 24/7 uptime monitoring, speed and Core Web Vitals optimisation, and a plain-English monthly report. Standard and Premium plans also include monthly hours for minor content changes.
If your site is on one of our care plans, we treat it as a priority. We restore from the most recent clean backup, remove the malware, and add further security hardening to close the gap. We then run a short post-incident review so you understand how it happened and how we've reduced the chance of it recurring.
Our WordPress care plans start from $90/mo ex-GST (Basic), $180/mo (Standard, with daily backups and one hour of support), and $350/mo (Premium, with a staging site, advanced hardening and five hours of support). All prices are in AUD, ex-GST, with no lock-in — cancel with 30 days' notice.
On Standard and Premium we review updates before applying them — some plugin updates conflict with themes or other plugins, so we check compatibility first, and Premium tests in staging before anything touches your live site. Basic plans apply updates weekly as a managed batch. The goal is simple: an update should never be the thing that breaks your website.
We configure caching, image compression, CSS and JavaScript optimisation and lazy loading, paired with a Cloudflare CDN. Performance is checked each month against Core Web Vitals, with Largest Contentful Paint (LCP) as a key target. Speed work is part of the care plan, not a separate add-on.
Yes. Every plan includes WordPress support by email during business hours, and Standard and Premium include monthly hours for minor content changes (text edits, image swaps, small tweaks). Larger work is quoted separately. Support is handled by our team in Parramatta, NSW — you can call us on 0435 095 231 rather than wait in an offshore queue.
WordPress is updated constantly, and so are the plugins and themes built on top of it. Those updates patch security holes and fix bugs — but they can also clash with each other if they're applied carelessly. Maintenance keeps everything current and compatible, keeps a clean backup ready, watches for downtime, and keeps the site fast. Without it, small problems quietly build up until one becomes a hack, a crash or a slow site that costs you enquiries.
Yes — most sites we look after weren't built by us. We start with a health check of your existing WordPress site, flag anything that needs attention, and once you're on a plan we maintain it from there. If a site is already broken or compromised when you come to us, we can scope a one-off recovery first, then move it onto ongoing maintenance so it stays sorted.
You can, and some owners do. The catch is that clicking "update all" without checking compatibility — or without a recent backup and somewhere safe to test — is exactly how sites break. Maintenance is also more than updates: it's backups, security hardening, malware scanning, uptime monitoring and speed work, done consistently. A plan takes the whole job off your plate so it actually gets done, every month, by someone who can fix it if an update misbehaves.
Hosting isn't included — you keep your own hosting and we work alongside your provider (and we're happy to advise if it's holding the site back). On backups, our care plans take their own daily offsite copies regardless of what your host does, because host backups are often older or incomplete than people expect, and stored on the same server that might fail. That independent, tested backup is a core part of the plan, not an optional extra.
Book a free site health check. We’ll connect, run an initial audit, and tell you honestly what your WordPress site needs to stay secure, fast and backed up — no obligation.
No obligation. Report within 24 hours.